Responsible Gaming

Our Commitment

Hollycorn N.V., the operator of luckyvibes.casino, supports responsible gaming. Gambling should be a form of entertainment. It is not a way to earn money or to solve financial difficulties. Anyone who chooses to gamble should do so knowingly, within their means and with a clear sense of the time and money they are prepared to spend.

Gambling is intended only for adults. Persons below the legal age for gambling in their jurisdiction must not gamble, open an account or attempt to do so. Adults are also responsible for keeping gambling devices and account details out of the reach of minors.

Gambling is not lawful in every jurisdiction. Each person is responsible for checking and complying with the laws that apply to them.

Risk Indicators

Gambling can become a problem gradually and without being noticed. The following signs may indicate that gambling is causing harm:

Spending more money or time on gambling than originally planned, or than can be afforded.
Chasing losses by placing further bets in an attempt to win back money that has been lost.
Borrowing money, selling possessions or neglecting bills and other financial obligations in order to gamble.
Feeling restless, irritable or anxious when trying to reduce or stop gambling.
Neglecting work, studies, family or social commitments because of gambling.
Hiding gambling activity from others, or feeling guilt or shame about it.

Recognising one or more of these signs is a good reason to pause, review one's gambling habits and seek advice or support.

Self-Exclusion

Self-exclusion is a voluntary measure by which a person asks to be barred from gambling for a chosen period or indefinitely. Licensed casinos commonly provide this tool to their players, and national schemes may allow a person to exclude themselves from several gambling providers at once.

A player may usually choose a fixed period, such as several months or years, or an indefinite exclusion.
During the exclusion period, the player should not attempt to open new accounts or to gamble with the providers covered by the exclusion.
Conditions for ending an exclusion, including any minimum period and waiting time, depend on the rules of the casino or scheme concerned.

Players who wish to exclude themselves should contact the customer support of the licensed casino they use, or find out whether a national scheme is available in their country. Players are also encouraged to consider blocking software for devices and to ask for the support of family or friends.

Setting Limits

Licensed casinos commonly offer tools that help players keep their gambling under control. Players are encouraged to use these tools and to set limits before they begin to play. The tools usually include:

Deposit limits, which restrict the amount of money that can be paid in over a day, week or month.
Loss limits, which restrict the amount that can be lost within a set period.
Time limits, which restrict the total time spent gambling within a set period.
Session limits, which end a gambling session after a chosen length of time.
Reality checks, which display regular reminders of how long a session has lasted and, in some cases, how much has been won or lost.

The tools available and the way they work depend on the casino. Limits should be set at a level that is comfortable and realistic, and they should not be raised in an attempt to recover losses.

Support Resources

Anyone who is concerned about their own gambling or that of another person can seek confidential and free advice. The following national helpline is available:

Gambling Help Online 1800 858 858 (gamblinghelponline.org.au)

Anonymous self-help groups, where people share their experiences with others affected by gambling, can also provide support. Speaking openly with a trusted family member or friend, or with a doctor or counsellor, may also help.

If gambling has caused serious financial or emotional distress, it is advisable to seek help promptly.

Contact

Responsible gaming inquiries: [email protected]